Vyrenta Support

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Scanning steps

  1. Allow camera permission only when you choose barcode scanning.
  2. Hold the barcode flat in good light and try again.
  3. If the product is not found, add it manually. Vyrenta can still track expiration and location.
  4. Check that the app has camera permission in iOS or Android settings.

Still need help?

Send the details here. Vyrenta will email the request to support so we can reply from the help desk.